Email marketing. The Godfather of direct marketing communication.
Although email predates the Internet itself, it is still one of the most effective marketing tools. With opt-in processes and increased personalisation, email evolves and matures with age- like a fine wine or a Steve Hofmeyr album. Highly targeted, cost-effective and completely measurable, a well executed email campaign provides a healthy ROI. If you don’t believe me, here are the latest stats courtesy of http://www.emailstatcenter.com/.
- 62% of marketing executives surveyed say that email newsletters are tactics that are a part of their 2009 marketing strategy. - Datran Media "3rd Annual Marketing & Media Survey Results" (2008)
- More than 90% of Internet users between 18 and 72 said they send and receive email, making it the top online activity just ahead of search engines, according to the non-profit research group. - Pew Internet and American Life Project (Feb 2009)
- 44% of email users said email inspired at least one online purchase and 41% said it prompted at least one offline purchase. - JupiterResearch's The Social and Portable Inbox (2008)
- 66% of those surveyed said they had made a purchase because of a marketing message received through email. - ExactTarget, "2008 Channel Preference Survey" (2008)
- Commercial email servers achieved average delivery rates of 88%, with 9% rejected and 0.71% filtered. - Return Path (2008)
- Median order size for email remained constant (compared to Q4), meaning that email can deliver a healthy return even in an economy in a downturn. - Epsilon "Q1 2008 U.S. Email Trends and Benchmark Results" (2008)
- Open rates were highest on Mondays, Tuesdays, and the weekends. - MailerMailer (2008)
Image Credit: http://www.campaignmonitor.com/stats/email-clients/
- Subject lines under 60 or more than 70 characters generate the highest response. - Alchemy Worx (2008)
- As a direct result of receiving email, 82% of respondents accessed their account via online customer service. - Epsilon (Oct 2008)
- 57% of consumers feel they have a more positive impression of companies when they receive email from them. - Epsilon "Branding Survey" (Feb 2009)
- For advertising-oriented lists, 57% of marketers surveyed said that "emailing unique content by segment" produced routinely justifiable results. - MarketingSherpa "Email Marketing Benchmark Guide 2008" (2008)
- 30% of marketers rated Welcome message/campaign sent to recent subscribers tests "very effective". - MarketingSherpa "2009 Email Marketing Benchmark Guide" (Oct 2008)
- 29% of marketers rated Personalization by product profile/user details tests "very effective". - MarketingSherpa "2009 Email Marketing Benchmark Guide" (Oct 2008)
- 24%% of marketers rated sending one newsletter to customers and another to prospects tests "very effective". - MarketingSherpa "2009 Email Marketing Benchmark Guide" (Oct 2008)
- Email's ROI in 2009 was $43.52 for every dollar spent on it. - DMA (2008)
If you would like to see more stats, you can visit http://www.emailstatcenter.com/ and http://www.campaignmonitor.com/stats/email-clients/ for great resources on email marketing.
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From personal experience, emails from companies which I most appreciate are those with relevant, considered content, those that are not driven towards some sort of financial transaction, but are purely information offering, where the information is of true value and interest. Quirk's email is an example of this. Really great newsletters!Very informative and useful!
Posted by Chris Carter on 2009/08/16