Tim Withers

Changes in the UK SERPs & what they mean for Search Marketers

by Tim Withers

2010/02/01

In June of last year, Google rolled out its ‘Vince’ algorithm update in the UK.

At the time of its earlier US launch, a perceived big brand bias was viewed as a cause for concern, but implementation in the UK raised some new issues.

The furore began when SEOs conducting a search at Google.co.uk found varying presences of non-UK results – something they certainly weren’t accustomed to.

Posts about the ‘broken’ UK SERPs started to crop up across the web. Matt Cutts, head of Google’s Webspam team, released a video in response to this, explaining that Google.co.uk now displays results from other TLDs (.com, .au, .nz, etc) if it deems them relevant to searchers.

Newfound search anomalies and irrelevant results continue to be reported and these point to some issues with the roll-out, or at least some kinks in the Google search algorithm that require attention. These will be fixed in time, but it appears that the foreign listings are here to stay.

This has impacted UK rankings across the board, and increased the already-fierce jostling for places at the top of the UK SERP’s. In turn, UK clients and their SEOs may have to revise their targets and SEO tactics – especially if their site has been displaced by a foreign entity.

This scenario is unsettling for both businesses and search marketers alike. While Google says it wants to provide UK users with the best possible results from across the web, there is a strong argument for generic search terms being left as they were before the Vince update.

For instance, if you point your browser over to Google.co.uk and search for the phrase ‘order dvds’ the 5th result listed on the first page is DVDEmpire – a US online store. This is damaging to UK business and it’s not right that US results are served up for generic search terms which are the lifeblood of British ecommerce.

One could also delve into issues of usability, and whether such changes benefit the searcher and align with their intent – in most instances I don’t believe they do.

However, the bottom line remains that anyone with a vested interest in UK search will be feeling the effects of these changes.

As frustrating as it is, we need to accept that Google is adapting their algorithm to align with what seems to be a longer-term strategy around brands and relevance. The most positive approach is to adapt with them. In time, these new changes may present new, unexpected search opportunities to astute search professionals. View it as a challenge – that’s what SEO’s about, after all.

"[Good SEO’s]……are simply those who understand that there is little difference between obstacle and opportunity and are able to turn both to their advantage." (Niccolo Machiavelli)

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Comments

I appreciate the concern, but the view is a little myopic as conversely results in other countries benefit a UK TLD.

It is called swings and round abouts and overall for sites like mine, a .com tld, hosted in the UK, it is a win win situation.

Sorry but I think this posting is too 'Fog in the channel, Europe cut off' focused

Posted by tim on 2010/02/02

Hi Tim. Thanks a lot for the feedback.

The point you raise regarding UK .coms benefiting from this is certainly true, but many more UK owned and run businesses will have been impacted negatively.

It makes perfect sense that your site, and other .coms of UK origin, should gain exposure on the SERPs, but not if it means that UK results are displaced by US entities.

Google could easily remedy this with a filter and include only .coms and other TLDs strictly relevant to UK searchers, but for reasons unknown to us all they've chosen not to.

It goes against their mantra of providing users with personalised and localised results that align with their intent, but more importantly, as it stands it's damaging UK commerce.

Which raises the question; if this is part of Google's search strategy, why is it that only the UK SERPs have been affected, and why is it that the .coms gaining from this are almost exclusively USA-based?

Posted by Tim W on 2010/02/02

I will have to accept your findings as they stand, as the only sites I own are .com tlds.

I know geolocation is an issue that causes concern regularly for all domain owners, regardless of tld.

Perhaps Google are telling us something that our politicians are afraid to admit... 51st state...

In my experience google go through iterations and these do change to demand, which after all has been the trademark of google since inception.

If this is causing problems for UK business, it is well worth highlighting and we can perhaps expect google to react to this, particularly if adsense advertisers in the UK start to reduce their expenditure and use other advertising avenues, but on my own experience, I can't complain, so far....

I would also suspect that the massive proliferation of social networking, which many UK businesses do not use as part of their strategy for natural search, but is used by many US businesses, would also have a possible impact on search results. Credible and genuine backlinks remain king in the google algorithm.

Posted by tim on 2010/02/02

I wouldn't really refer to this post as my 'findings'. :) It's more of a summation.

It's plain to see that the search results have changed, and it goes without saying that lost traffic equates to lost revenue.

Any benefit some businesses have enjoyed is greatly offset by the damage inflicted on others.

It's incongruous with Google's trumpeting of personalised and localised search and, in most cases, one can't even argue that it improves the user experience.

The .coms could well be ranked on authority, but this doesn't make it right. As I mentioned above, a search for 'order dvds' sees DVDEmpire listed at number 5 - it may be an established site, but having it rank that high for such a generic term just doesn't seem right.

If the term in question was 'order dvds usa', sure, that's a different story, but, as it stands, UK DVD stores and the SEOs contracted by them have a right to feel aggrieved.

Posted by Tim W on 2010/02/02

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