Jason Warner

4 Questions you need to ask yourself before jumping on the group buying bandwagon

by Jason Warner

2011/07/13

A recent craze to sweep across the digital world, group or collective buying, has resulted in many a spa treatment sold. Ask a colleague which platform they’re with – is it the massive Groupon with its preparation for a $25 million IPO or one of the many celebrity-backed newcomers like South African based GarethCliffDeals?

Should every brand jump on the group buying bandwagon? Surely the method could suit any brand or product if everyone from hotels to car dealerships offer deals? Think again.

With group buying comes some risks. These range from not making a profit to negative brand exposure. Consider these four questions before taking the plunge:

1. Is group buying aligned with my company?
 
This might seem like a no-brainer to some, but you’d be surprised at how many poorly thought-out campaigns see the light of day. Consider not only your product or service, but also your actual target market.

Let’s say you sell custom-made toilet seats, do you really think you’d get enough buyers to “tip” the deal?

Even if you aren’t selling an unusual product, you’ll need to consider your actual target market. Its pointless signing up with a group buying website if your target audience has no Internet access or experience in online shopping.

2. How would my brand be presented and would this be beneficial?
 
While spas and restaurants are generally perfectly suited to group buying, a lot of brands can come across as cheap or gimmicky, while others look completely out of place. For example, would you group-buy varsity tuitions or used cars? If you’re unsure about whether or not your product fits the bill, ask friends or family whether they’d consider buying your product through an unknown third-party.

3. Do the numbers make sense? Will the value I get from brand awareness outweigh the cost?

Let’s face it; group buying isn’t about quick profits. Most group buying websites dictate that you get a massive discount (why else would consumers flock to these portals?), while still offering the same standard of quality and service as one usually might. On top of this, the portals themselves usually take a cut too. This means that your profit margins drop significantly.

One benefit from carefully considered group buying is massive brand exposure. A successful deal will see an influx of new and existing customers, a high number of products sold or services rendered, and finally, ‘free’ advertising in the form of exposure. These are awesome payoffs, but you need to first break out that old Casio and crunch some numbers.

4. Would I be able to cope with the demand?
 
One of the biggest follies of jumping headfirst into the group buying pool is not considering the actual deal. It’s one thing if you’re selling eBooks and have unlimited stock or incredibly low operating costs, but what if you’re a corner café with seating for 20 and 200 deals sold? One of the last things you’ll want to face is a mob of livid customers who have been made promises that can’t be delivered on.
 
The benefits are definitely there, but you’ll want to make sure you’ve thought it through and understand what’s involved in working with group buying. 

About The Author

Jason Warner joined the Cape Town Quirk office as an Education Intern late in 2010. Jason naturally gravitated towards a life online after spending many hours on his dad’s computer playing Duke Nukem 3D and he has found himself behind some screen or another ever since.

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