In order to gain the funds needed to do good work, support often has to be gained from somewhere – which means you need to reach people who will feel personally connected to what you are doing.
It’s important for organisations to be able to see a return on the funds they spend on marketing, when they could be spending those funds directly on helping with their cause.
I’ve also come to understand that transparency can be a key differentiator in the non-profit sector. The fact that any marketing efforts can be measured and assessed online makes it easier for non-profits to be fully accountable and transparent, and this provides the ability to constantly test and tweak the success of their tactics.
There are many organisations often working for similar causes, and it can be difficult for a potential donor to differentiate between them and decide which he/she will choose to support. As was pointed out in an interesting blog post on Wild Apricot (a nifty Canadian blog about non-profit and technology), non-profits need to be clear about who they are and what they wish to convey. A website is obviously a clear point of access and a vehicle to drive an organisation’s identity and projects.
Where the Internet offers something that can be invaluable to non-profit organisations is in relationship building. Blogging about your cause and even the immediate way funds have been used (to better someone’s life) is compelling reading and an important way to give a face (or a few faces) to an organisation. Blogging requires time and dedication though, so it is something to be carefully considered.
There are a few options online. Considering that most organisations wouldn’t have access to endless staff the website can also be an important channel for funding or contact for other forms of support.
Direct mail for example, is often used as a way to reach donors, while Email Marketing can be used in a much more effective and measurable way.
Google has tried to step up in this arena by recently launching Google for Non-Profits. On this page they’ve highlighted all the services they offer that can be used by non-profits (most notably Google Grants which give free Online Advertising). As was pointed out on a blog called Profy, the page doesn’t necessarily offer anything new, but rather summarizes the options available to non-profits.
Of course the key in all these tactics is to understand that marketing practices can’t just be taken over from the for-profit world, they need to be adjusted and made relevant – which can only be done by those on the ground. It’s collaboration between eMarketers and the non-profit sector that can define the best way to use the online world to the benefit of all.
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Good post.bookmarked it
Posted by Yiwu on 2008/03/27